We would like to let you know about our cancellation policy and deposit system. Upon booking an appointment, you will be asked to pay a deposit towards your total treatment value.
We understand that sometimes emergencies happen and you won’t be able to attend your appointment, this is something we will always sympathise with . However, we have recently been receiving a very high rate of late cancellations and no shows. With increased costs of running our clinics, this isn’t something we can easily cover the costs of.
We would like to remind you of our cancellation policy moving forwards:
• Cancellations with less than 48hrs notice will result in a loss of your deposit.
• Cancellations with less than 24hrs notice or failing to show for your booked appointment will results in a loss of your total treatment value.
• Covid cancellations: Please let us know with as much notice as possible if you are unable to attend your appointment due to covid. If you do not wish to rebook your appointment, your treatment deposit will be lost.
• Consultations: We enjoy being able to offer free consultations and advice. However, if a consultation is cancelled with less than 48hrs notice or if you fail to attend, a fee of £30 will be taken. Thank you for your continued support and understanding,The Bare Essentials Team.